The globalization of the world, instant communication, and an increased contact between cultures means that there is a call for students of all disciplines to develop a better understanding of other nations and cultures even in the smallest of things.
Whether it is fair or not, people make character judgments about others based on how they handle social and business situations. Mistakes in behavior can make or break us. This workbook course helps students to be better prepared for a world where etiquette rules are not simply a matter of instinct.
Designed for the ESL classroom, this course is not simply a listing of etiquette rules, but is designed to help students learn how to deal with actual situations with a primary emphasis on language use through communicative methodology with reading, class discussion, and group exercises.