The Service Essentials series features 16 units with four review units.
‧Vocabulary related to specific facets of the restaurant industry
‧Targeted conversations one is likely to encounter in day-to-day dealings in the business
‧Additional activities for groups or pairs designed to stimulate further thought and conversation
‧A different grammatical focus tailored for students in each unit
Each unit contains the following components:
A set of pictures and terms intended to introduce the unit topic and familiarize students with it in a general sense.
An opening conversation or article in which a specific facet of the restaurant industry will be discussed among a pair of speakers.
A review of the highlighted vocabulary presented within the conversation or article.
An activity keying on a grammatical concept presented within each of the units’ conversations or articles.
A question meant for further discussion by students whether in pairs or groups.